CANRO Customer Review Insights

Boilers are the single most common topic in CANRO’s reviews. Customers describe accurate diagnosis of fault codes, fixing noisy systems, and replacing aging boilers with high-efficiency units.

Reviewers with hot-water and radiant floor heating systems trust CANRO with the whole loop — boiler, pumps and zoning — not just the appliance.

Founder George is named directly in many reviews — “the best,” “honest,” “knowledgeable,” “trustworthy.” Customers value his straight answers and decades of hands-on experience.

Across services, customers describe professional, skilled work — from long-term staff like Joe and Alan to the wider CANRO team.

A recurring theme: “complete breakdown of issues and multiple options,” “didn’t try to over-sell anything,” and totally honest advice about what’s actually needed.

Customers mention fair, reasonable pricing and accurate quotes — “great bang for the buck,” “reasonable price and excellent work,” and quotes that matched the final bill.

Reviewers describe quick call-backs (even late at night), same-day help for burst tanks, and getting heat restored fast when a boiler or furnace failed.

For non-emergency work, customers describe calling one day and having the job done the next — “I called a night before and next day was done.”

Installation reviews mention tidy, correct work — hot water tanks installed in hours, high-efficiency furnaces and boilers fitted properly the first time.

Customers describe fast hot water tank replacements (including a Ruud tank installed in two hours) and knowledgeable service on on-demand / tankless units.

Beyond boilers, reviewers praise professional furnace replacements and thorough furnace cleaning and servicing — especially during winter.

CANRO installs and services heat pumps and air conditioning, and helps homeowners access rebates — handling boilers, furnaces and AC with the same care.

As licensed TSBC gas fitters, CANRO handles gas appliances and gas-fitting safely — including resolving a customer’s gas leak quickly.

CANRO is a registered contractor for BC Hydro, FortisBC, CleanBC and Greener Homes programs, and lays out financing options at quote time.

In business since 1999 from a Burnaby base, CANRO knows the older homes, boiler systems and climate of the Lower Mainland.

Many reviewers are repeat customers spanning years — “since 2008,” “for the last five years,” “for many years” — a strong signal of trust.